General Terms and Conditions

Terms and Conditions of Sale

These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through (the "Website"). These General Terms and Conditions of Sale apply regardless of how you access the Website, including via any technologies or devices by which we makes the Website available to You at home, on the move. You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.

a. Purchases 

To purchase or renew your membership, you will be asked to open an account with us which will require you to provide some compulsory personal information. For all other purchases, you can choose to place your order via the guest checkout. Please note that you might be required to provide some personal information even when signing out as a guest.
We use Paypal for payments and you also have the option to pay offline by sending in a cheque, doing a BACs transfer or paying by telephone call to Dance UK.

Please see our Privacy and Cookie Policy for more information on how your personal information will be used.

You confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your details at any time by contacting us through any of the contact details specified below.

b. Passwords

When you create an account we may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of the Website and/or to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please Contact us.

Please see our Privacy and Cookie Policy to see how your personal information will be used and stored.

c. Acceptance of your order 

Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase membership, products or services from us. Our acceptance of your membership and/or order will take place only when we despatch the product(s), commence our services to you or process your membership.

The duration of our contract with you will start from when you order and we take payment and process your order; or we take payment and dispatch any related products, until the last day of your right to cancel.

If we cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including email) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.

d. Payment 

During the checkout process, you will be asked to enter your payment details. By completing your payment details you confirm that the credit or debit card being used is yours. All fields indicated as compulsory must be completed. Please note that we may collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy and Cookie Policy. All card payments are subject to authorisation by your card issuer.

e. VAT

Dance UK membership prices, products and other services are displayed in pounds Sterling and are inclusive of UK VAT.

f. Performance Optimisation Package

The prices for this package break down as follows:
Full £275 - Dance UK Membership £35 (incl. £5.84 VAT), BHSF Cash Plan £65, Screening £175
Student £230 - Dance UK Membership £20 (incl. £3.34 VAT), BHSF Cash Plan £65, Screening £145

g. POP cash plan

This Health Cash Plan is sold by BHSF Services Limited and underwritten by BHSF Limited and is included in the Performance Optimisation Package (POP). BHSF Limited is covered by the FSCS and is authorised and regulated by the Financial Conduct Authority. BHSF Limited is authorised and regulated by the Prudential Regulation Authority.

h. POP screening

This Screening is run by specialists either at the Trinity Laban Conservatoire of Music and Dance, London or at Birmingham Royal Ballet’s Jerwood Centre.

i. Cancellation

If you paid your membership fee as soon as you joined Dance UK, you may cancel within 14 days after you signed up. If you choose to cancel we will refund your full membership fee if you have not taken advantage of any membership benefits. Otherwise, we may charge you (or withhold from your refund) any membership benefits taken.

You shall send back the membership pack, without undue delay and in any event no later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the cost of returning the goods.

This equally applies to any other service or product you purchased online from Dance UK.

We will make the reimbursement without undue delay and not later than:
(a) 14 days after the day we receive the membership pack, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the membership pack, or
(c) If there were no goods supplied, 14 days after the day on which we are informed decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

To cancel an order you must contact us via email at or by writing to Dance UK, Unit A402A, The Biscuit Factory, 100 Clements Road, London SE16 4DG. You may also use this model cancellation form but do not have to: Model Cancellation Form (15.3 KB) To meet the cancellation deadline it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Website Information: Terms and Conditions

Your access to and use of ("the website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Use of the Website is at your own risk. The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

a. Dance UK News

The “News” content on this site, including news, quotes and other information, is provided by third party content providers for your personal information only, and is not intended to make any recommendations. Neither we nor our third party content providers shall be liable for any errors, inaccuracies or delays in content, or for any actions taken in reliance thereon. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE ACCURACY OF ANY OF THE CONTENT PROVIDED, OR AS TO THE FITNESS OF THE INFORMATION FOR ANY PURPOSE.

Although we make reasonable efforts to obtain reliable content from third parties, Dance UK does not guarantee the accuracy of or endorse the views or opinions given by any third party content provider. This site may point to other Internet sites that may be of interest to you, however Dance UK does not endorse or take responsibility for the content on such other sites.

b. Making submissions to Dance UK News

You agree that we may seek evidence to confirm you own the copyright to the content and any images to be used, or if you have been granted a licence to use these, as requested, by the original copyright owner.

By sharing any contribution (including any text, photographs, graphics, video or audio) with us you agree to grant us, free of charge, permission to use the material in any way we want (including modifying or deleting it). In order that we can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any UK laws and that you have the right to give us permission to use it for the purposes specified above.

You will indemnify and keep us indemnified in relation to any and all liabilities arising in connection with the content contributed. Any copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material you contribute in any way including allowing others to use it.

Data Protection

Dance UK's website, does not store or capture personal information, but merely logs the user's IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the web server.


Dance UK makes every effort to ensure that information contained in these pages is accurate and up to date. However, Dance UK accepts no responsibility for the consequences of error or for any loss or damage suffered by users of any of the information and material contained on this website or any site you may access through this site.


All material on these pages, including without limitation text, logos, icons, photographs and all other artwork is copyright material of Dance UK, unless otherwise stated. No use of this material can be made without the express, prior, written permission of Dance UK.


Dance UK is not responsible for the contents or reliability of any web sites to which this site is linked, and do not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Assignment, waiver and third party rights

We may update or amend these General Terms and Conditions from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

These General Terms and Conditions are governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


There are certain liabilities which we cannot exclude by law and nothing in these General Terms and Conditions limits our liability for personal injury or death caused by our negligence or for fraud.

You have certain rights as a consumer, including legal rights relating to faulty or misdescribed goods. For further information about your legal rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these General Terms and Conditions will affect these legal rights and, in particular, we will perform our obligations under these General Terms and Conditions with reasonable care and skill.

Any products we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a replacement or, where this is not possible, for a refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Contact us

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
• Phone or fax us on: Tel: +44 (0)20 7713 0730 | Fax: +44 (0)20 7833 2363
• E-mail us at: or
• Write to us at: Unit A402A, The Biscuit Factory, 100 Clements Road, London SE16 4DG.

When contacting us, please remember to quote your name and contact details along with any membership number or correspondence reference you may have.